- City of Boston
The main web site for Boston city government.
- Mayor’s 24- hour Hotline
To report potholes, snow removal problems, street light repairs, utility problems, building code violations, tenant information.
- Mayor’s Office of Neighborhood Services
- Boston Department of Public Works
Street and sidewalk repairs, street cleaning, streetlights, snow removal, graffiti removal, trash collection and recycling
Graffiti removal: (617) 635-4500
Boston Environment DepartmentBoston Inspectional Services Department
Issues building permits. Zoning change requests or new uses need to go first to ISD before proceeding to the Zoning Board of Appeal.
Enforces building, housing health, sanitation and safety regulations.
Boston Licensing Board
Issues restaurant (Common Victualler) licenses and liquor licenses.
- Boston Parks Department
Boston Transportation Department
Regulates traffic and parking. Issues parking tickets and West End resident stickers. Does some planning and engineering as well.
Resident parking permits: (617) 635-4682
Parking enforcement: (617) 635-3125